Ten Commandments of Human Relations

1. Speak graciously to people. There is nothing as nice as a cheerful word of greeting.
2. Smile at people. It takes 65 muscles to frown, only 15 to smile.
3. Call people by first name. The sweetest music to anyone’s ears is the sound of his own name.
4. Be friendly and helpful. If you would have friends, be friendly and helpful.
5. Be cordial. Speak and act as if everything that you do is a genuine pleasure.
6. Be genuinely interested in people. You can like people if you try.
7. Be generous with praise, be cautious with criticism. You make friends with praise, enemies with criticism.
8. Be considerate of the feelings of others. It will be appreciated.
9. Be thoughtful of the opinion of the others. There are three sides to a controversy: yours, the other fellow’s, and the right one.
10. Be alert to give service. What counts most in life is what we do for others.